Are all products on RayaShop original?

Are all products on RayaShop New and Sealed?

How can I find the product I want on RayaShop?

Are there any hidden costs or charges if I ordered from RayaShop.com?

I ordered a product with a warranty card but I didn’t get the warranty card with it. How can I get it?

When does the warranty period start?

I lost my warranty card. Can I still get the service?

Does RayaShop have a direct installment program?

Is the online Installments service available in all governorates?

Who can benefit from the Raya Installment Program?

What are the required Papers needed for Private / Public Sector installment requests?

What are the required Papers needed for pension installment requests?

Do I have to make a down payment for my installment request?

What is the installment period for each category of products on RayaShop?

Are there any terms and conditions for the buyer or guarantor to benefit from Raya Shop's Installment program?

Are there any fees we should pay for the installment requests?

Can students benefit from the Direct Installment program?

I have another installment commitment with another company. Will this affect my request in any way?

What is the credit limit needed for my installment request to be accepted by RayaShop?

What does the I-Score mean?

If there is an issue with my I-Score, will that hinder approving my request?

Are all prices announced on Raya Shop for the pay-in-cash system can also be paid in installments?

I live in a new rental property, what papers should I prepare?

My rental property contract will end after 6 months, and I need to install a product on 12 Months is this will be valid?

How can I pay my installment monthly amount?

Is there any limitation for the product total value so I can make any installment request?

What are the payment methods on Rayashop.com?

How can I pay by Credit card?

Does pay by credit card is secured on the Raya Shop website or Mobile App?

Can I pay with Ahly Installment card and is that secured on Raya Shop?

How do I use the Etisalat voucher?

How do I use a gift voucher?

How can I pay for my order on RayaShop Mobile App or Mobile Website?

Can I pay with my Visa Card On delivery?

My premium card limit is not covering the order amount, what I shall do?

Are there any hidden costs or charges when e-shopping at RayaShop.com?

Why was my Credit Card declined?

Can I use two methods of payment when ordering online?

Does RayaShop offer payment in direct installments?

My order value is more than the Gift Card amount, what do I do now?

How do I place an order?

How do I know if my order has been confirmed?

My payment was successfully processed, but I did not get any order confirmation on my email. What should I do?

How can I track my order?

Can I Receive my order from a Branch?

How do I cancel my order?

How can I follow my order in case of delay?

While having a problem in placing my Order or adding any product to my Cart, what should I do?

I did not receive the invoice for my order. What should I do?

Are there any hidden costs or charges if I ordered from RayaShop.com?

What are the required Papers needed for Private Business Installment requests?

How long does it take to receive my product?

Can I change my shipping address after I have placed my order?

I found the package open and the product seal is broken on delivery. What should I do?

I couldn't receive my order at the first time, what does will happen?

Will Aramex man contact me before delivering the order to my location?

What are the delivery Fees?

I ordered multiple items, but I have received only one item so far. What’s going on?

I have a complaint about the delivery man who came to deliver my order. What should I do?

How can I know the delivery Time for my Home Appliances products?

How can I return a product?

What will happen after the damaged product is delivered to Raya through Aramex?

I want to replace the Defect item with a new one what are the procedures to be followed?

I received a damaged product. Can I get a refund without a technical report?

What will happen after getting the technical report?

I received the wrong item, how can I return it?

I have changed my mind can I return what I have bought?

Can I return personal Care products?

How long after buying an item can I return it?

How do I track the return process?

I lost the original packing. can I still return the item?

What does (Sealed & Closed packaging) mean?

Do I have to return the free gift when I return a product?

Do I have to pay for shipping charges when I return a product?

What is a refund voucher?

How can I get back my Refund amount?

How much do I pay for admin fees?